Do you ship overseas?
No, not at this time. We only ship within the United States.
How long will it take to get my order?
It depends on where you are. Orders processed here will normally take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We mostly use the US Postal Service or UPS. If one will get it there faster for about the same cost we will select that one. At this time, shipping is included on all of your orders.
Where can I find tools created by Showcase Innovations?
In addition to our website at GlassGadget.com, some our products are available through our distributor Frameless Hardware Company (FHC). You can visit their website here: https://fhc-usa.com/
If we begin offering them though other outlets, we will put the information here.
Why are your tools so inexpensive?
We design, develop, and manufacture our own products and sell them directly to the public. This allows us to offer our tools at an affordable price. That being said, the prices will have to increase as demand becomes greater, so this is a perfect time to buy them.
Why do tools come in different colors?
Our tools are being improved all of the time. We use different formulas for various tools based on the specifications for strength, durability, and other factors. Often times we will change the color of a tool when we change the formula in order to keep track of the current version.
Why do we need tools that help single installers do more?
Even if you use two installers or more per job our tools will help your employees be more efficient. Two technicians using Showcase Innovation tools will save you EVEN MORE MONEY!
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Can I get my product personalized?
It depends on the the product. The door sweeps and thresholds can be cut to size, for example. Please get in touch if you have a special request.
Are there more tools and utilities coming in the future?
Yes. We have new products coming out all the time. I normally test tools on the job for quite a while (up to a year) before offering them for sale.
I have an idea for a new product, can we work together on it?
Maybe... get in touch and I can send you a non-disclosure agreement so can talk about it.
Is it possible to partner with Showcase Innovations to purchase for resale?
I am open to the idea. We are in the process of negotiations with various companies to explore the possibilities. If you are interested in partnering with us feel free to get in touch.
You can contact us through our contact page! We will be happy to assist you.